HOW TO ORDER
The procedure for placing an order is as follows:
- LOGIN / SIGNUP
To make purchases you must be registered.
Once authenticated prices and availability will be displayed subject to the sale of the items and you can add the products to the cart.
Browse our product catalog and add products to the cart.
In cart page a summary of the products you have chosen is displayed, the total of the items, a quote for shipping and the total to pay for the order. If a discount coupon is available, it is possible to enter the relevant code to apply it.
To continue click on "Proceed to checkout".
- SHIPPING AND BILLING ADDRESS
The system will ask you for the shipping address, and will also use it as a billing address. If you want to use a billing address other than the shipping address, you can remove the check from the "Use this address also for the invoice" box, the system will allow you to specify the billing address. To proceed click "Continue"
- SHIPPING METHOD
The system recalculates the shipping costs based on the chosen address and offers you the cheapest shipping method. For very bulky or heavy shipments it is not possible to calculate shipping costs accurately, in these cases the only possible shipping option is the estimate. It is possible to insert a message useful for the management / delivery of the order.
Choose the shipping method and click "Continue", or "Request a shipping quote".
Select the required payment method from those available. For online payments (credit card), payment authorization will be requested at the end of the procedure: our staff will check order availability and only than payment will be charged. For offline payments (bank transfer, B2b etc.) the goods will remain committed for a maximum of 5 days. In case of non-payment, the order will be canceled.
We cannot ship goods without first having collected the payment.
Click on "Confirm and send order", to complete the purchase and to be directed to the payment page.
The prices shown are to be considered ex-works and it is always specified if they are Tax included or Tax excluded:
VAT 22% by law
- UNIONE EUROPEA
VAT 22% by law
EU companies must enter a valid VAT number in the billing address. This will be validated at VIES and in the event of a positive verification, 22% VAT will be separated from the sales prices and an invoice issued in exemption pursuant to art. 41, paragraph 1, of the Legislative Decree 331/1993. This validation procedure can take a long time. It is necessary to contact us to verify that the account has been correctly configured, in the positive case the prices will be showed as Excluding Taxes.
- REST OF THE WORLD
No taxation applied. An exemption invoice will be issued pursuant to art. 8 of Presidential Decree 633/72.
For companies that want to take advantage of the VAT exemptions for exports to Intra or Extra European countries, it is necessary that:
- The goods are shipped with a certified courier or forwarder (TNT, DHL, UPS, etc.)
- That the country of destination of the shipment is that of the customer company
This is necessary in order to prove that the goods have been exported.
For orders from foreign customers who require a shipment to Italy (kart tracks, hotels, etc ..) or who collect directly from our company, 22% VAT will therefore be charged according to law.
All discounts are insured for the total amount of the goods and are not guaranteed for ancillary costs (shipping, packaging, etc.).
Any minimum purchase times for the purchase of the discount refer to the total of the goods Tax Excluded , the discount will obviously be applied to the Total for payment, be it Tax Included or Tax Excluded.
The discounts that are applied based on the order total are as follows:
- -3% for orders over € 1000,00
- -6% for orders over € 5000,00
- -10% for orders over € 10.000,00
Since the discounts are on the order, it is not possible to merge multiple orders after they have been sent: any additions to a previously sent order will be merged only if sent on the same day. It will not be possible to merge the additions sent later.
RECEIPT / INVOICE
Va.Mec Srl reserves the right to verify the payment before proceeding with the sending of the order, and will issue for each purchase a regular receipt or invoice. The private customer will be able to request the invoice when ordering, by correctly inserting his tax code in the billing address and writing in the order message I WANT TO RECEIVE INVOICE. If no invoice is requested, the goods will be accompanied by a receipt. For the issue of the invoice, the information provided at the time of the order is valid, Va.Mec Srl is relieved of any error resulting from the issue of incorrect tax documents due to incorrect or incomplete information; after the issuance of the invoice, it will not be possible to make any changes to the data indicated in it.
SHIPPING AND DELIVERY
The delivery of the products is made via Mail Boxes Etc. with times normally from 24h to 48h max in Italy depending on the area to which the shipment is destined and to be defined for EEC and EXTRA-EEC export depending on the destination.
GOODS TRAVEL AT THE BUYER'S RISK
Any damage or tampering with the packaging must be immediately reported to the employee who makes the delivery. In this case, we invite the recipient to REFUSE the delivery, or to accept it by writing the word ACCEPTANCE WITH RESERVE in the space provided and describing in detail (always in writing) the nature of the damage, after opening the packaging and packaging of the goods IN PRESENCE of the courier attendant. In case of refusal of delivery or reserve by the recipient, we kindly ask the buyer to inform Va.Mec Srl by sending an e-mail to the following address: firstname.lastname@example.org Accepting the delivery and signing the courier document, WITHOUT indicate in writing any ACCEPTANCE WITH RESERVE, no objection will be accepted. There is no delivery on the floor. WE DO NOT ASSUME RESPONSIBILITY FOR ANY DELAYS ON DELIVERIES BY COURIERS
Va.Mec Srl is obliged to answer for the "manufacturer's guarantee", exclusively in the cases and under the conditions provided for by the D.P.R. May 24, 1998 No. 224. If any defects and / or defects of the product should be detected, it is required to report them within 8 days of discovery, by written communication via fax to Va.Mec Srl (0542-673618) or by sending an email email@example.com. You will be contacted by Va.Mec Srl for the possible replacement of the material which will only take place after Va.Mec Srl has seen the defect at our company. The warranty does not cover wear components due to normal product operation. Va.Mec Srl also declines all responsibility for any changes to the characteristics or packaging of the products by the manufacturer. The photographs are indicative and, for technical reasons, they may present the product in a way that is not perfectly compliant with reality
RIGHT OF WITHDRAWAL
Pursuant to Legislative Decree no. 185/1999, you have the right to withdraw, without specifying any reason, from the sales contract. Except for the cases of exclusion indicated below, the right can be exercised within 10 working days of receipt of the product, by written communication, sent by registered letter with return receipt, which shows the willingness to withdraw from the contract. This communication must be addressed to: Va.Mec Srl Administrative Operative Office: Piazza Papa Giovanni XXIII, 21 40060 Toscanella di Dozza (BO) - ITALY Tel. 0542-674108 - Fax 0542-673618 CF / VAT number 01961911201 Based on Legislative Decree 185/99 the right of withdrawal is excluded for the contracts indicated in article 5, paragraph 3, with particular reference to those for the supply of sealed audiovisual products or computer software, where the original packaging is opened . If you intend to exercise the right of withdrawal, you will have to return the product - undamaged, unused and in its original packaging (including packaging, manuals, etc.) - at our own expense to our address indicated above, no later than the deadline. 10 working days from the date of receipt of the product (the date of the return postmark is authentic), with parcel insured carriage paid. Otherwise the right of withdrawal will not be considered applicable. In no case will cash on delivery or freight collect parcels be collected. In case of withdrawal, the sums previously paid, excluding shipping costs, by the buyer for the returned product will be re-credited by bank transfer within 30 days from the date of communication of exercise of the right of withdrawal after receipt of the product within the terms described above. The buyer will promptly provide the bank details on which to make the transfer (Code ABI, CAB, Buyer's current account). Failure to comply with the terms and methods indicated above implies the ineffectiveness of the withdrawal.
For any controversy the territorial jurisdiction is the Court of Bologna - Italy.